Frequently Asked Questions

Area Safe’s head office and warehouse are situated at Glendenning, NSW, a thriving industrial area just off the M7 Motorway (Woodstock Road or Power Street Exits) in Western Sydney. Our address is 3 Jamieson Place Glendenning NSW. From our bulk warehouse, we deliver all our products Australia wide.
Yes, the entire Astra Street Furniture range is Australian Made as well as a number of products in the Area Safe Products range.

Our Australian made products include:

  • Astra Street Furniture
  • Steel Corner Guards
  • Downpipe Guards
  • Height Bars
  • Steel Bollards (Selected)
  • Concrete Bollards
  • Peel & Stick Tactiles
  • Signage (Entire Range)
The pricing for all products on the Area Safe Products, AS Urban and Astra Street Furniture websites and in all our catalogues is excluding GST. This is due to our pricing being trade prices as we only deal with trade customers and companies with their own ABN.
You can pick up your order from our warehouse in Glendenning, NSW. Ensure you place your order prior to arriving so we have the goods ready for you. You will be contacted by one of our friendly sales consultants to inform you that your order is ready to be picked up.
We are able to deliver anywhere in Australia. If needing your products delivered, our sales consultants will confirm the delivery address you have provided in your online request or email. The Area Safe consultants will be sure to get the best delivery costs for you as we collaborate with our trusted couriers throughout Australia!
Delivery for your order on stocked items is dispatched within 24 hours. If your order isn’t being processed through an Area Safe trading account, your order will be dispatched within 24 hours from once full payment has been received.

If the items in your order are not currently in stock, one of our sales consultants will be in contact with an appropriate lead time.

Yes, express delivery is available. If this is required, get in touch with our sales consultants to organise express delivery (extra charges will apply). Express same day delivery in Sydney is available and overnight/next day express delivery is available to most parts of the rest of Australia.
Firstly, you will need to add your required products to your cart and checkout. When placing an order or requesting a quote through the cart checkout on our website it will give you the option to ‘place an order’ or ‘request a quote’. This is where you will select ‘request a quote’.

When placing an order or requesting a quote through the cart checkout on our website, it gets submitted to our sales department. One of our friendly sales consultants will then get in touch with you to confirm details of your quote and calculate the best shipping rate possible. You will get a confirmation email immediately after you have submitted your order/quote request. Stand by the phone as one of our highly trained sales consultants will be in contact with you within 2 business hours after submitting your order. Once confirmed if you are wanting to proceed, you will then be able to pay for your order using either credit card, EFT or your Area Safe trading account. See our easy step-by-step video on how to place an order/request a quote here!

Firstly, you will need to add your required products to your cart and checkout. When placing an order or requesting a quote through the cart checkout on our website it will give you the option to ‘place an order’ or ‘request a quote’. This is where you will select ‘place an order’.

When placing an order or requesting a quote through the cart checkout on our website, it gets submitted to our sales department. One of our friendly sales consultants will then get in touch with you to confirm details of your order and calculate the best shipping rate possible. You will get a confirmation email immediately after you have submitted your order/quote request. Stand by the phone as one of our highly trained sales consultants will be in contact with you within 2 business hours after submitting your order. Once confirmed you will then be able to pay for your order using either credit card, EFT or your Area Safe trading account. See our easy step-by-step video on how to place an order/request a quote here!

You may be wondering where the payment option is. We don’t offer online payment as our sales consultants will need to calculate a best possible shipping rate for you. Once confirmed you can pay credit card or EFT or add this order to your Area Safe trading account.

Stand by the phone as one of our highly trained sales consultants will be in contact with you within 2 business hours after submitting your order. This will be to either confirm your order or further discuss your quote request. Once all the details of the order have been discussed and confirmed, you will be able to make payment through one of the processes mentioned above.

You need to have an online login for the website to download spec sheets. If you want to see how quick an easy it is to create one, watch our video here! Once you have logged in and selected a product, you will need to scroll down to the downloads section. This will then allow you to download the product spec sheet, if supplied.
Yes, you are able to view all our catalogues online and are available for PDF download. Simply click into the ‘Catalogue’ tab at the top of the Area Safe Products website and the Area Safe, AS Urban & Astra catalogues are available for automatic download. You will need an online login for the website to view online and to download the catalogue.

You can also request to ‘Send me a free hard copy’ of each catalogue without an online login by simply filling out your postal address details.

Our price guarantee to you